Unsafe operation of drones

The Civil Aviation Safety Authority (CASA) enforces safety rules for operators when operating remotely piloted aircraft (RPA) and model aircraft. These types of aircraft are more commonly referred to as drones.

Under the drone safety rules, unlicensedĀ operators must:

  • be able to see their drone with their own eyes at all times (not using goggles or a screen)
  • not cause a hazard to other aircraft
  • fly further than 5.5 km away from an controlledĀ airport (an airport with a control tower)
  • land the drone immediately if flying where an aircraft or helicopter is landing or taking off from, including helicopter landing sites.

Operators must not fly:

  • over, above people, or closer than 30 metres to people
  • in restricted airspace without prior permission
  • near emergencies where police, fire or an ambulance may be attending
  • at night, cloud or fog
  • over populated beaches, parks, houses, sports ovals or public venues
  • higher than 120 metres (400 feet) above the ground.

If you think any of these rules was broken, submit a complaint to CASA:

complain by online form icon

by online form

Noise from drones

To complain about the noise from a drone, you can either:

  • contact the drone operator
  • complain to your local council and/or state government authority.

Privacy and security

Call 000 if you have immediate or urgent security or privacy concerns with respect to a drone.

To make a privacy complaint about a drone contact the company or organisation who is flying the drone.

You can complain to the Office of Australian Information Commissioner (OAIC) if you are not satisfied with the response from them or don't receive a response within 30 days.

Contact the OAIC:

complain by online form icon

by online form

Submit a privacy complaint form to OAIC

complain by phone icon

by phone